Ometsa - Privacy Policy

Data We Collect

Information you provide directly

Name and email address when you submit the contact form
The content of messages sent through the contact form

Information collected automatically

Browser type, device type, and operating system
Pages visited and time spent on site
IP address (anonymized where technically possible)
Cookie identifiers (see our Cookie Policy for full details)

Information we do not collect

Payment or financial information (no transactions occur on this website)
Sensitive personal categories as defined under Egyptian Law No. 151/2020
Data from children under 18 years of age

How We Use Your Data

Contact form submissions

To respond to your inquiry and discuss home organizing services
To arrange assessment visits if you request them

Website analytics data

To understand how visitors use the site and improve content
To identify technical issues and maintain site performance

We process your data only on lawful bases as specified under Egyptian Law No. 151/2020: your explicit consent, the performance of a contract, or legitimate interest where no override of your rights occurs.

Data Retention

Contact form data is retained for the duration of the service relationship and for a period of up to 24 months following last contact. Analytics data is retained in aggregated, anonymized form. You may request deletion of your data at any time by writing to us at info@ometsa.com.

Data Sharing

We do not sell your data.

We may share data with third-party service providers solely for the purpose of operating this website. These include hosting providers and analytics platforms. All third parties are bound by data processing agreements. We do not share personal information with marketing partners or unrelated businesses.

Disclosure required by law

We may disclose personal data where required by Egyptian law or by order of a competent Egyptian authority.

Your Rights Under Egyptian Law

Under Egypt's Personal Data Protection Law No. 151 of 2020, you have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request erasure of your personal data where legally permissible
Objection: Object to certain uses of your data, including processing for direct marketing
Restriction: Request restriction of processing under specific circumstances
Portability: Receive your data in a structured, readable format

To exercise any of these rights, contact us at info@ometsa.com. We will respond within 30 days. If you believe your rights have been violated, you may contact Egypt's Personal Data Protection Centre (PDPC).

Cookies

This website uses cookies. Our Cookie Policy provides full details of which cookies are used and for what purposes. You can manage cookie preferences through our cookie consent panel, which appears when you first visit the site.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. No online transmission is fully secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact

For privacy-related inquiries: info@ometsa.com

Ometsa, 25 Shehab St, Agouza, Giza Governorate 12611, Egypt